You, as the customer, are fully aware of the transaction being made while using a credit/debit card possessed by you for this purchase.WigsByTee's terms of service are as follows: WigsByTee is NOT responsible for any damaged, delayed or LOST packages once it is in the shipping couriers possession.Before purchasing, please make sure your SHIPPING & BILLING address is the same, if not, you will be FULLY REFUNDED.Generic sizing will be applied for orders were custom measurements are NOT provided.WigsByTee is NOT responsible for any improperly fit units if you failed to purchase the correct size.In special circumstances of issuing refunds the lace MUST remain uncut, shipping and service costs (25%) won't be refunded. Cancelled orders by customers due to a long process time will also be given a partial refund, to cover admin and shipping costs (£40).Delays are to be expected during SALE periods, please be patient as we work through orders chronologically based on order date.Hair orders take up to 10 business days to process and deliver.Accessories & Ready to ship wigs are shipped out within 1-3 working days.Klarna orders are an additional 12 working days Please don'tsend an email enquiring about your order unless the time frame has lapsed or you have paid for weekly updates, you will onlyreceive an update if there are delays or once it has been shipped. Please allow up to 25 business days to process and complete your custom wigs.Delivery options are just shipping methods.Business days are defined as Monday – Friday ( excluding bank and public holidays).
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